A bespoke people tracing service that combines the latest technology and datasets with eighteen years commercial trace and investigation experience.

Terms and Conditions


The term 'GCB trace services' or 'us' or 'we' or 'our' or 'Agent' refers to GCB trace services whose registered office is 32 Sedgley Close, Redditch B98 8JP. The term 'you' or 'your' or 'Client' refers to the user of our website or services. The use of this website and our services is subject to the following terms of use:

If you continue to browse and use this website or decide to use whichever service we provide, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GCB trace services' relationship with you in relation to this website and the provision of our services. If you disagree with any part of these terms and conditions, please do not use our website or services.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Business privacy policy

This privacy policy sets out how GCB trace services uses and protects any information that you give GCB trace services when you use this website or use any of our services. GCB trace services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. GCB trace services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/11/2010.

What we collect

This website does not use cookies. Any information that you provide will be retained for administration purposes only.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by GCB trace services and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of GCB trace services. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, GCB trace services takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Service Provisions

We are registered with Data Protection Commissioner. Our ICO registration number is Z2452944.
The Agent shall use its best endeavours to trace the whereabouts of such persons or businesses or provide such service as the Client directs and perform all its activities strictly within the law of the Data Protection Act. All searches are conducted lawfully as required by the Data Protection Act and processed in accordance with the rights of data subjects under this Act. Searches may include a data check with the credit agencies. It is the Client's responsibility to ensure that they have the necessary consent and authorisation to conduct such searches before submitting instructions to the Agent. All report content is for information purposes only and does not constitute legal or financial advice. The data for some reports is collected from several sources who may in turn collect their data from numerous other sources. As such it is impractical to verify or warrant the accuracy of data within these reports. By using our services you acknowledge your acceptance of these risks.
The Agent will strive to ensure that action taken on behalf of the Client will not be detrimental to the Client and confirms that any information given to the Client by the Agent will have been obtained in a lawful manner. The Agent will not assign or sub-contract its rights or obligations under this agreement without the prior consent of the Client. The Agent shall keep confidential any information that they learn regarding the business of the Client.
The Agent shall assume that any person employed by the Client has the express authority to order services on behalf of the Client and therefore the Client is responsible for any fees and charges incurred.


Payment for service is due fourteen (14) days from date of invoice. GCB trace services reserves the right to add late payment charges as per late payment legislation which came into force on 16 March 2013, implementing European Directive 2011/7/EU.


GCB trace services accept no responsibility for the accuracy of data contained in our databases. We make every effort to make search results as accurate as possible. By using the services of the Agent the Client agrees to be held solely responsible if the information submitted is found to be incorrect, misleading, false or fraudulent and the Client understands and agrees that the Agent will not be held legally responsible for providing services based on any incorrect, misleading, false or fraudulent information provided by the Client.

Copyright notice

This website and its content is copyright of GCB trace services. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

ICO Register Z2452944
Last update: 07/02/2018